We would very much appreciate your taking the time to fill out our survey. The answers you provide here will allow us to continually update and improve
our site for the benefit of all our visitors.
Note: All questions and feedback boxes are optional. Please just fill in what you can.
| 1. |
Please rate how well you found our site to be designed.
Factors here which might influence your decision might be colors, images, layout
and any other design choices we made. |
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Feedback: Do you have any suggestions as to how we might improve upon our site design?
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| 2. |
Please rate how easy you thought it was to navigate
through our site and find the information and products you were looking
for. Factors here which might influence your decision may include menu
structure, product categorization and the general structure of our site. |
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Feedback: Do you have any suggestions as to how we might improve upon our site
navigation and structure?
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| 3. |
How fast did you perceive our pages to load? |
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Feedback: Please tell us what
connection speed and ISP you used to access our site.
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| 4. |
How do you rate the level of information we provide on
our site? In answering, you might consider factors such as the product
and ordering information we provide and also the level of information we
provide specific to communication disorders. |
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Feedback: What other information
do you feel we could have provided. Do you have any suggestions
for research reviews or other informational articles we could
provide?
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| 5. |
Have you used the design demonstration on our site. If so, how would you rate its usefulness in learning how to create your own design? |
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Feedback: How do you think we could
improve upon our demonstration? What other information could we
have provided in order to help you design your own boards.
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| 6. |
Please tell us your perceived quality of the
pre-designed picture schedules and communication boards on our site. Issues which
may might influence your decision could be the layout of symbols, titles
and captions, or the quality of the symbols used on our products. |
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Feedback: Do you have any suggestions as to how we might improve
upon our product design?
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| 7. |
If you have used our design area to design your own
communication board or picture schedule, or to customize a pre-designed
board, please let us know how easy you
found this to use. You might consider factors such as how intuitive the
process was, how easy it was to find symbols for your design, edit
titles and captions and generally work your way through the process. |
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Feedback: Do you have any
suggestions as to how we might improve the design area to make
it easier to use?
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| 8. |
Did you find the product / type of products you originally came to
our site looking for? |
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Feedback: Do you have any suggestions as to other pre-designed
communication boards or schedules we should offer, or other
symbols we should make available for your own designs?
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| 9. |
Did you use our forum during your visit today? |
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Feedback: Is there any particular reason that may have been our fault
as to why you did not?
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| 10. |
Would you visit our site or purchase our products again? |
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| 11. |
Would you be happy to recommend our site to other carers of children or adults with communication difficulties
or professionals working within this area? |
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| 12. |
Overall, please let us know your level of satisfaction with our site, service and products |
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General Feedback: Please use this box to let us know anything you would like to add and not already covered above.
Of course, we love to get praise
but we also appreciate the chance to put things right.
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